For environmental reasons, we only accept requests for cleaning from guests staying for 3 nights or more.
Please contact the front desk by 10:00 pm the day before to request cleaning.
Please leave your trash cans outside your room by 11:00 am on the day of your stay, and we can collect them.
Towel change is available at the front desk.

Toothbrush / skincare set / razor / hairbrush / slippers / shampoo / conditioner / body soap / hand soap / bath towel / face towel / bath mat and pajamas are provided in guest rooms.
Free rental items (Japanese yukata / iron / ironing board / adapter / battery charger / shoe dryer / humidifier / air purifier / extension cord / umbrella / scale / kettle / clothesline / table lamp) are available.
Please note that the number of these items is limited.

Free Wi-Fi is available throughout the hotel.

Smoking is prohibited in all rooms.
Failure to comply will result in a 30,000-yen penalty fee.
Smoking areas are located near the entrance on the first floor.

There is no curfew, but for security reasons, the entrance is automatically locked after 12:00 am until 6:30 am the next morning.
When you return to the building, you can unlock the door by tapping your room key on the sensor at the entrance.

The toilets and showers in the guest rooms are not wheelchair accessible.
Accessible bathrooms are located on the first basement floor and accessible toilets are located on the ninth floor.
If you contact us in advance, we will arrange for you to stay in a room that is closer to the accessible restroom.
Wheelchair-accessible rooms are also available in the Hideout Suites. Please inquire for details.

Please use the common space for meeting with people who are not staying at the hotel. (8:00 am – 8:00 pm)

No. Please do not bring unpurchased books outside the common area, into your room
or the kitchen area on the basement floor.

There are four washing machines and four dryers in the laundromat.
The washing machines charge 500 yen per time (detergent is automatically added) and the dryers charge 100 yen per 10 minutes.
The laundromat is available 24 hours a day.

We are sorry that there is no car parking or bicycle parking available at the hotel.
We do not offer any discounts on parking fees either.

There is no telephone in the guestrooms.
If you would like to contact the front desk, please add our LINE account on the LINE App.